The City of Burlington’s new e-scooter pilot is up and running! Take a fun, convenient ride along the Centennial Trail with SCOOTY rental e-scooters. As part of a two-year pilot running until 2027, you can hop on an e-scooter anytime 24/7 between Brant Street, The Elgin Promenade and Burloak Drive.
How to Rent and Ride an E-Scooter
- Download the SCOOTY app, available for Apple and Android devices
- Use the in-app map to find the closest parking zone and available e-scooter
- Scan the QR code to unlock the e-scooter
- Before you start your ride, put your helmet on and push the e-scooter forward to flick the kickstand back. Kick back to push the e-scooter forward, then press/release the hand throttle to speed up/slow down. Use the breaks to slow down or stop
- When you’ve finished your ride, you must use the app to find a Parking Zone. Pull the e-scooter back onto its kickstand to park
- In the app, swipe right to end your ride. Upload a photo of your properly parked e-scooter and confirm that your ride has ended. Note: you cannot end your ride outside of a designated parking zone along Centennial Trail
If you have any issues renting or operating the e-scooter, please contact SCOOTY directly at support@ridescooty.com.
Rules and Regulations
The SCOOTY app shows the speed limits along the Centennial Trail. The e-scooter will speed up, slow down, or stop based on these riding zones:
E-scooters are permitted in Ontario by Ontario Regulation 389/19 under the Highway Traffic Act.
As a rider you must:
- Be 16 years of age or above to ride
- Wear a properly sized and fitted helmet
- Stay in the service area (Centennial Trail between Brant Street and Burloak Drive)
- The e-scooters cannot leave the service area
- Start and end your ride at a mandatory designated parking zone. Check the map in the SCOOTY app
- Ride solo. One rider per vehicle only. No double riding or joy-riding
- Not ride on sidewalks
- Not ride under the influence
- Ride safely and courteously. Pay attention. No distracted riding. Keep both hands on the handlebars at all times
- Give way to walking pedestrians and carefully share the trail with other users
FAQs
Why is the City of Burlington piloting e-scooters
As part of our Integrated Mobility Plan, we’re looking at new ways to get around. E-scooters are one mode of active transportation that may offer a sustainable option for the community. E-scooters are legal in Ontario. The Ontario Government’s pilot project, which allows e-scooters and sets rules and regulations, also permits municipalities like Burlington to amend their bylaws for e-scooters.
Can I ride my own personal e-scooter in Burlington?
No. Personal use e-scooters are not allowed on the Centennial Trail or any other pathway, trail, sidewalk or public road in the City of Burlington. You can ride a personal e-scooter that meets Ontario regulations and requirements on private property with permission from the owner.
How much does it cost to rent an e-scooter?
Rental fees are:
- Unlock fee: $1.15
- Ride fee: $0.35/minute
- Reservation fee: $2. This is optional if you would like to reserve an e-scooter ahead of time
- Rates above are exclusive of HST
What if I see an e-scooter that has been left somewhere other than one of the parking zones?
Each e-scooter has a Vehicle Identification Number near the front wheel on a yellow sticker. You can report improperly parked e-scooters to SCOOTY at support@ridescooty.com.
Who can I share my feedback with about the e-scooter pilot?
Please share your feedback with the City at city@burlington.ca or 905-335-7777.
Take Action Burlington! By choosing micro-mobility, even for a couple of short trips each week, you’re helping build a healthier, more connected, and climate-friendly Burlington. Collectively, we can make a difference.
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